This unit is made up of 3 modules (see descriptions below) which can be taken as stand-alone subjects or which can form part of our BTEC Diploma, Certificate and Award In Management Studies.

The whole unit is usually completed in 60-85 study hours.

Communication At Work - BTEC Diploma Unit

You can start your management course whenever you wish and you can study at times to suit you as the modules are delivered online.

There is so much to tell you about this powerful, comprehensive management course that you'll benefit from an in-depth conversation with one of our professional Course Advisors.

To arrange a discussion, simply call us at Pitman Training Bromley on 0208 313 3882 or fill in the contact form on the right.

What Is Covered.

Module 1 - Communication in an organisation. (Approx 25?35 hrs)

Explore the range of processes of communication used within a team. You will learn how to analyse communication barriers and team weaknesses. You will also learn how to make recommendations for improvement.

Includes:

• Introduction To Workplace Communications
• Communication Barriers 
• Management Research
• Sources of Information
• Making Sense of Qualitative Data
• Making sense of Quantitative Data
• Understanding Quantitative and Qualitative Data
• Communication Systems and Processes
• Workplace Communication Structures
• Culture in the Workplace
• Adapting to Improve Your Workplace Communication

Module 2 - Interpersonal Communication. (Approx 20 ? 30 hrs)

You will learn how to improve your own written and oral communication skills through study and a range of activities. You will develop other communication skills, including presentation skills, meetings management, networking, conferencing. You will also develop and justify a plan for the implementation of improvements.

Includes:

• Introduction to Interpersonal Communication
• Written Communication
• Active Listening
• Questioning Skills
• Types of Meetings
• Leading Effective Meetings
• How to Deliver Effective Presentations
• Using Visual Aids
• Presentation Skills

Module 3 - Managing Internal and External Workplace Communication. (Approx 15 ? 20 hrs)

You will develop the skills needed to plan agreed improvements to workplace communications to implement the plan and develop appropriate measures to monitor and evaluate success.

Includes:

• Managing Internal Workplace Communication
• Managing External Workplace Communication
• Importance of Information
• What is Knowledge?
• Information Management
• Planning Information Exercise

How To Enrol Or Find Out More.

Enrolling or finding out more is easy!

Just call our friendly Course Advisors at Pitman Training Bromley on 0208 313 3882 or fill in the contact form on the right.

We're looking forward to hearing from you!

What Else Should I Study With This Unit?

This is one of 9 units on our BTEC Diploma in Management Studies.

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• BTEC Diploma in Management Studies.
• BTEC Certificate in Management Studies.
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• Marketing Management
• Winning Teams
• Decision Making and Taking
• BTEC Award in Management Studies.
• Personal Development Communication In The Workplace
• Leadership Financial Awareness